Shipping & Delivery
You will typically receive your package 5-7 business days after processing from the day you place your order, except during holiday seasons or inclement weather. In those cases, shipping may take slightly longer.
With standard shipping, we CANNOT guarantee your exact delivery date. We do offer guaranteed overnight shipping with USPS. Please read the FAQ on overnight shipping for more information on FedEx shipping. ALL orders require a signature upon delivery. No exceptions.
Your package will be shipped within 2 BUSINESS DAYS of placing your order with express shipping, unless your order is placed when we are closed.
Once shipped, you will receive an email from the US Postal Service (USPS) or FedEx. That email will include your tracking number and anticipated delivery date. Please be sure to check your inbox and spam folder for your USPS or FedEx tracking number. ALL orders require a signature upon delivery. No exceptions.
HairEveryWhere offers overnight shipping Tuesday through Friday via FedEx (if available in your area). There is no overnight shipping for International customers or to post office boxes (a physical address is required). All overnight shipping requests must be completed and paid BEFORE 1:30pm eastern time AND prior to placing an order online. Please plan the timing of your order accordingly. During sales, holidays, and weekends, all overnight shipping is suspended.
NOTE: We ONLY ship to your confirmed credit card billing address. No alternate addresses. No exceptions. Your confirmed address MUST be a physical address for overnight shipping. FedEx will not deliver to post office or mail service boxes.
NOTE: If available, overnight shipping charges typically range from $45 to $110, depending on your location. We do not determine the overnight shipping rates. They are set by FedEx. All overnight requests MUST be completed and paid before 1:30pm eastern time.
We do not process overnight shipping orders on weekends, holidays, during sales, or when we are closed (Sat/Sun/). Shipments delayed due to weather conditions, natural disasters, or other uncontrollable events are not eligible for a refund or credit.
DO WE OFFER INTERNATIONAL SHIPPING?
Yes, to most countries. International shipping is the courier rate. We utilize FedEx for International shipping. FedEx cannot ship internationally to a postal box or mailing center. A physical address is required. Shipping can take up to 7 TO 10 business days. The customer is responsible for paying any international customs fees or import duties required upon delivery. These charges are not within our control and we have no way of determining what they may be. Customs policies/fees vary widely from country to country. For more information, we suggest contacting your local customs office.